We want you to love your purchase, and we stand behind the quality of every piece we create. If you are not completely satisfied, we offer a flexible return and exchange policy to ensure confidence in your experience.

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30-Day Return Policy

You may return your purchase within 30 days from the date of delivery for a refund.

To be eligible for a return:

• Items must be in unused, unworn, and undamaged condition
• Items must be returned with all original packaging, certificates, and accessories
• Items that show signs of wear, alteration, or resizing are not eligible for return

Once we receive your return, our team will inspect the merchandise. Refunds are issued only after the item passes quality evaluation. If the item is not in returnable condition, it will be shipped back to you.

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Exchanges & Upgrades After 30 Days

After 30 days, purchases are no longer eligible for refunds, but we are happy to offer:

• Exchanges for another item of equal or greater value
• Upgrades toward a larger diamond, alternative design, or higher-priced item

Any price differences in exchange or upgrade items will be applied accordingly.

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Non-Returnable Items

• Custom or engraved pieces (unless defective)
• Special orders or modified merchandise
• Final sale or discounted items

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How to Start a Return or Exchange

Please contact us to request a return authorization and shipping instructions. We recommend insured shipping for your protection.

• Customer Service: 469.461.0215
• Email: [email protected]
• Visit us in-store for personal assistance

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Our Promise

We are committed to creating an enjoyable and stress-free jewelry shopping experience. If you have any questions about sizing, exchanges, or customization, our specialists are always here to help.